Service and Quality Improvement Manager - Care and SupportSalary: 39,587 per annum Contract: Permanent, Full-Time Location: Tottenham Hale, London, N17 Are you an experienced leader in the Care and Support sector looking for an exciting opportunity to drive service excellence? We are seeking a dedicated Service and Quality Improvement Manager to join a well-established organisation committed to delivering high-quality care and support services for individuals with learning disabilities, autism, and complex needs. About the Role This role is ideal for someone passionate about service improvement, quality assurance, and operational excellence. You will play a pivotal part in ensuring high standards of care and regulatory compliance while supporting frontline teams to maintain and achieve outstanding service ratings. This hybrid position involves hands-on management of services when required, conducting audits, and leading quality enhancement initiatives. Key Responsibilities:Conduct regular quality audits and service improvement reviews.Assist in the setup of new services and contribute to tendering processes.Support underperforming services with improvement action plans.Ensure compliance with CQC regulations and best practice standards.Lead on policy and procedure updates to enhance service delivery.Deliver training and workshops to frontline staff.Line manage and supervise staff, including performance management.Engage with external stakeholders, including families, local ..... full job details .....