Engineering Support Officer

Overview
FP Fire started to address common frustrations in the fire safety industry—delayed emergency appointments, missed critical details, and a lack of genuine care for clients. By combining expertise in project management and fire safety, we set out to build a business defined by reliability, quality, and attention to detail.Since then, we’ve grown rapidly, supporting homes and businesses across London and the surrounding areas with trusted fire and security solutions. Our experienced team ensures every property is fully compliant with fire safety regulations and safeguarded against risks.At FP Fire, we believe in working hand-in-hand with our clients. Protecting their premises is more than just a service—it’s our reputation, and we take that responsibility seriously.As a fast-growing, forward-thinking business, we know it’s our team that drives our success. We’re looking for ambitious, committed individuals who want to play an active role in our journey—where every idea is valued, and every contribution makes a real difference to our shared growth.The core set of behaviours that characterise our ethos and drive everything we do areWe listen first, then deliver confident solutionsWe care, every idea countsWe make things happen, with a smile
About the roleWe’re looking for an organised, detail-driven Operational Support team member to help keep things running smoothly. You’ll be at the heart of our operations—supporting the team, managing day-to-day tasks, and making sure nothing slips through the cracks.
What you’ll be doing
Acting as the go-to person for clear, professional communication (emails, documents, and calls)
Managing calendars, meetings, and travel arrangements
Keeping records accurate and up to date, from files to presentations
Handling data entry and ensuring our systems stay reliable and organised
Supporting the team with admin tasks, events, and company projects
This role is a great opportunity to build hands-on experience across different areas of the business while making a real impact every day.
You’ll thrive in this role if you…
Are organised, proactive, and ready to take ownership of tasks
Feel confident using tools like MS Office or Google Workspace
Communicate clearly and enjoy working with people
Can juggle multiple priorities without losing attention to detail
Like solving problems and finding better ways of doing things
Work well on your own but also love being part of a team
It’s a bonus if you…
Have a diploma in business administration, office management, or a similar area
Have some experience in facilities, compliance, or a related field
Work locationThe role is based in our London offices, with the added benefit of remote working.
We prioritise diversity and inclusion, recognizing the importance of representing our diverse customer base. We strive to attract the best talent and create an environment that supports and includes all individuals
Dependent on experience.
HoursFull time – 37.5hrs a week
Seniority levelEntry level
Employment typeFull-time
Job functionEngineering and Information Technology
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