Customer Service AdvisorAre you passionate about providing exceptional customer service?Do you thrive in a collaborative environment where your contributions are valued? If so, we have the perfect opportunity for you!Location: Chessington with on-site parking Salary: 25,000 to 28,000 per annum along with excellent benefits package!Type: 8:00am to 5:00pm, Monday to Friday - office based role Our client is looking for a dedicated and enthusiastic Customer Service Advisor to join their small dynamic team in Chessington. About the Role:As a Customer Service Advisor, you will play a crucial role in delivering outstanding support to their customers. Your primary responsibilities will include:Customer Support: Provide excellent support over the phone and via email, addressing inquiries and resolving issues promptly.Order Management: Assist with processing orders, returns, and exchanges to ensure a seamless customer experience.Product Knowledge: Maintain a thorough understanding of our products to effectively assist customers and provide accurate information.Complaint Resolution: Handle customer complaints with empathy and professionalism, striving for swift and satisfactory resolutions.Team Collaboration: Work closely with other team members to ensure customer queries are resolved efficiently.Documentation: Keep accurate records of customer interactions and transactions.Requirements:Previous experience in a customer service role.Excellent verbal and written communication ..... full job details .....