Front of House Team Member

Full TimeLocation: 24 Royal Terrace Boutique Hotel, Edinburgh24 Royal Terrace is a 14-room Boutique Hotel and Art Gallery located in the heart of Edinburgh. We pride ourselves on offering a warm, personal, and professional customer experience, and we''re currently looking to welcome a new full-time Front of House team member to join our excellent team.Were not high volume or high pressure. Instead, we focus on quality over quantity, with space and freedom to take pride in the little details.What youll be doing:Serving breakfast and drinks (including the odd cocktail

?? )Taking calls, replying to emails, and managing bookings.Admin tasks including basic Excel Spreadsheets.Welcoming guests and helping them settle in.Carrying luggage up and down stairs (weve no lift, so a bit of lifting is part of the job).Light cleaning duties to keep things looking sharp.This role involves a mixture of both

breakfast shifts

and afternoon / evening shifts .Dont be discouraged if any of the above tasks may be new to you, full training and support will be provided throughout.Who Were Looking For: Wed love to hear from candidates who are:Enthusiastic, proactive, and detail-oriented with excellent customer service skillsTeam players, who are happy to jump in and help across departments if and when requiredSomeone who thrives in a more personal hospitality environment, where working pace can vary throughout the day. Youll have time to chat with guests, perfect your coffee skills, and keep the space looking its best without being rushed off your feet.Physically capable of handling luggage and stairsComfortable communicating fluently in EnglishPassionate about hospitalityand possibly whisky too! (Our whisky lounge features an extensive collection)Why Work With Us? Were a small, independent business that values its team and understands the importance of work-life balance. In return for your dedication, we offer:Friendly Hospitality working hours

(Breakfast: 7:30am

3:30pm, Afternoon/Evening 2pm-10pm)Meals provided during shiftsPaid breaksStaff discountsExcellent coffeeA supportive and flexible working environmentInterested?Wed love to hear from you. Please send your CV and a short cover letter to apply.

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