Senior Business Analyst

Job Title: Senior Business Analyst

Department: Operations

Location: Canary Wharf, London

Reports To: Chief Executive Officer (CEO)

Details:

We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, project managers, developers, and end users to gather requirements, analyse business processes, and support the successful delivery of IT projects.

DUTIES & RESPONSIBILITIES:

• Gather, analyse, document, and validate business and functional requirements.
• Collaborate intensively with leadership to design and execute ambitious business strategies and goals
• Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and use cases.
• Analyse existing business processes and identify opportunities for improvement and automation.
• Collaborate with development and quality assurance teams throughout the software development lifecycle (SDLC).
• Assist in defining project scope, objectives, and deliverables.
• Monitor project progress and deliver comprehensive, data-driven reports on business performance, operational metrics, and client satisfaction to empower informed decision-making.
• Maintain vigilant oversight of project financials, including budgets, invoices, and expenses.
• Ensure unwavering compliance with company policies, industry regulations, and data privacy standards.
• ·proactively identify and mitigate risks within operational processes and project execution.
• Develop and uphold robust business continuity plans.

SKILLS, EXPERIENCE & QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Management, or a related field (Post Graduate degree/diploma in a related field preferred).
• Minimum of 5 years of experience as business analyst or a similar role.
• Proficient in using project management tools (e.g., Jira, Trello, Azure) and productivity software (e.g., Microsoft Office Suite, Google Workspace).
• Possesses a comprehensive understanding of SDLC, Agile, Scrum, and Waterfall methodologies
• Demonstrates experience in requirements gathering, process mapping, and business analysis.
• Exceptional analytical, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal abilities.
• Thorough understanding of financial management and budgeting processes.

PREFERRED SKILLS:

• Holds certifications such as PMI-PBA/ PMP, or certifications in Agile methodologies.
• Possesses knowledge of SQL, data analysis, and reporting tools such as Power BI or Tableau.
• Has involvement in digital transformation initiatives or process improvement projects.
• Exposure to Generative AI, AI-driven automation, prompt engineering, and AI-assisted analytics/reporting tools