Overview

Are you passionate about hospitality and looking to advance your career in a dynamic and luxurious environment? Firmdale Hotels is renowned for our award-winning design, exceptional service, and unique properties across London and New York. We are currently seeking a dedicated Food and Beverage Supervisor to join our esteemed team at the Covent Garden Hotel.Firmdale Hotels is a collection of eight boutique hotels in London and two in New York, each individually designed by Kit Kemp. Our hotels are celebrated for their stylish interiors, outstanding service, and unique character, making them a preferred choice for discerning guests. As part of our team, you will be joining a company that values creativity, innovation, and excellence in hospitality.As a Food and Beverage Supervisor at the Covent Garden Hotel, you will play a crucial role in ensuring the seamless operation of our restaurant and bar. Working closely with senior management and your team, you will strive to deliver exceptional dining experiences that exceed our guests\'' expectations. Your leadership and passion for food and beverage will contribute to the continued success of our vibrant establishment.Responsibilities

Oversee the daily management and smooth operation of the restaurant and bar.Build and maintain strong, professional relationships with our guests, ensuring their satisfaction.Address and resolve any guest complaints, communicating effectively with the Food and Beverage Manager.Ensure compliance with all health and safety regulations and company policies.Collaborate with the Food and Beverage Manager to deliver high-quality service.Conduct daily briefings with the team to ensure clarity and motivation.Lead, motivate, and develop your team, fostering a positive work environment.Maintain high standards of food, drink, and service quality.What you Need

Previous experience as a Restaurant or Food and Beverage Supervisor in a fast-paced, luxury venue.Demonstrated passion for food and beverage, with extensive knowledge of quality products and ingredients.Strong understanding of the current market and competitive landscape.Proven experience in managing, leading, and developing a team.Excellent communication skills and attention to detail.Ability to establish and maintain professional relationships with guests and team members.What We Offer

Competitive hourly rate of £19.00 - £21.00 (£45,000 - £47,000 p.a.) inclusive of service charge.Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)Discounted cinema tickets, gym membership, travel, retailers and restaurantsComplimentary meals on shiftReferral bonus scheme for recommending top talentFlexible scheduling without split shiftsDry cleaning service for work attire and discounted personal dry cleaningEnhanced holiday allowance based on length of serviceSeason ticket loan for convenient commutingOngoing training, professional development, and fully funded English lessonsRegular social events, team activities, and fitness sessionsBenefits like cycle to work scheme and annual long service awardsOne allocated paid day per year for volunteering workExclusive discounts at Design Hotels, staff sales, spa discounts, and product perksAnd much moreWhy join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:Proud winners of The Times Best Places to Work for both 2024 and 2025The Kings Award for Enterprise 2024 for outstanding contribution to International TradeManager of the Year – Helle Jensen – Cateys 2024Food and Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024Haymarket Hotel and The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025Dorset Square Hotel – AA Breakfast Award 2025Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar and Restaurant, 2024 as well as an AA Breakfast AwardDorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024Warren Street Hotel - Travel and Leisure ‘IT List’ best hotels in the worldWhitby Hotel, Crosby Street and Warren Street - Michelin keysNumber Sixteen - Best Boutique Hotels in London, The Times, 2024.We are committed to an inclusive workplace. If you need adjustments during the recruitment process, please let us know.In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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