Head of Department - Conveyancing Solihull Our client is seeking an experienced and motivated Head of Department to provide professional leadership, supervise a high-performing team and deliver an excellent legal service to internal and external clients. Key Responsibilities: Lead, manage and inspire a team of fee earners, ensuring high standards of performance and client serviceMonitor case handling, workloads, targets, budgets and financial performanceDrive growth by identifying opportunities to increase fee-earning capacity and business developmentWork collaboratively with other Heads of Department to ensure consistency of service deliveryRecruit, coach, develop and retain talented team members, including traineesConduct supervision, appraisals, one-to-ones and performance managementProvide technical support on complex or high-profile casesEnsure compliance with Lexcel and quality assurance standardsOversee file reviews, time recording, debt management and client feedbackHandle complaints at first instance to ensure positive client outcomes About You: Proven leadership and people management experienceStrong financial, operational and strategic awarenessExcellent client care and technical legal skillsA role model who leads by example and drives team success10 Years and above PQE Benefits Company Pension26 days holiday plus bank holidaysChristmas week closureHoliday purchase schemeAnnual bonusHybrid workingOnline training coursesCycle to work scheme If you are an ..... full job details .....