Are you an organised and detail-oriented administrator with experience in sales administration? Our client, a well-established business in Kettering, is seeking a Sales administrator to join their team on a permanent basis. This role offers a dynamic opportunity to manage order processing, liaise with customers and logistics providers, and ensure smooth supply chain operations. If you thrive in a fast-paced environment and are looking for a role that values communication, problem-solving, and customer service, we d love to hear from you. Key Responsibilities: Receiving and processing of orders, including EDI and manual orders, and dealing with order fulfilment issues Maintaining effective communication with the customer on order fulfilment Processing of invoices and resolution of invoice queries Effective management of and communication with logistics companies, and reporting back. Investigating and resolving delivery discrepancies, including raising credit notes where appropriate Periodic reporting as required by the contract. Production of month end stock reconciliation and adjustments reporting Core Competencies: Attention to detail. Ability to work to deadlines and managing conflicting priorities. Effective communication - internally and externally Ability to interface at all levels. Supportive of colleagues Commitment to the delivery of customer service excellence Reliable IT literate Experience and Skill Requirements: Good literacy and numeracy skills (equivalent ..... full job details .....