Sales Administrator
Kettering
Monday to Friday day shift 37.5 hours per week
100% Office Based
 
Benefits Include
Staff benefits include 25 – 30 days (service related) annual leave; life assurance; a group personal pension plan; income protection; free parking; flexible working hours.
 
On behalf of our client, Pertemps are recruiting for a Sales Administrator to join a busy Certification Team who assess and certifies items of Personal Protective Equipment (PPE) to European and UK market requirements.
 
About the role
As a member of the Certification Team, you will be working alongside a fantastic team of colleagues who operate from offices in the UK, Ireland and China. This role will involve the support of the Module C2 & D team. 
 
Responsibilities

• Respond accurately and professionally to customer enquiries within agreed timeframes
• Coordinate customer projects, maintaining visibility of inbound, ongoing and outbound work
• Provision of routine project progress updates to both customers and the operations manager
• Fulfilment of general administrative duties associated with the creation and booking-in of customer projects and product samples
• Contact the in-house and 3rd party subcontractors for sample testing
• Review the test reports and give suggestions to the Decision Maker
• Work to acquire a technical understanding of customers products and SATRA’s range of PPE services
• Develop good working relationships with both colleagues and customers
• Maintain contact with the customer base via telephone, email, on-site meetings and video call
• Maintain accurate data on the company CRM system
• Contribute to other sales and marketing activities, as required

• A minimum of GCSE Grades A-C in Maths, English and a Science (or equivalent qualifications/experience).
• A confident self-starter
• Highly organised and self-motivated
• Inquisitive and a natural problem solver
• Ability to prioritise work and multitask across several initiatives
• Strong interpersonal skills and able to build rapport with both customers and colleagues at all levels
• Excellent written and verbal communication skills
• Highly competent in the use of Microsoft Office products, including MS Word and Excel