Customer Service Administrator-

Permanent-full-time-Office-based

Richmond area- Free-parking-

Up-to28,000-plus-company-bonus

As-an-established,-growing-company-the-role-of Customer Service Administrator-is-an-integral-role-for-the-business-and-its-ongoing-success.

This-award-winning-company-was-established-over-10-years-ago,-is-fast-expanding-and-has-a-passion-for-driving-growth.-They-are-enviably-in-the-top-20-listing-of-''The-Top-100-UK-SME Businesses''

You-will-be-part-of-a-highly-successful,-friendly,-forward-thinking-team-of-12.-This-is-a-new-role-to-add-to-the-existing-team.

As Customer Service Administrator-you-will-be-responsible-for:

• Maximising-the-conversion-of-the-service-division-opportunities
• There-will-be-lots-of-customer-liaison-you-will-be-making-outbound-calls-to-convert-quotations,-re-engage-existing-customers-for-repeat-business/services-and-to-up-sell-brand-new-service-plans
• Managing-all-of-the-opportunities-on-the-company-system-by-way-of-updating,-converting,-archiving,-as-well-as-explaining-the-benefits-and-advantages-of-the-service-team
• Scheduling-engineers-time-plus-rescheduling,-where-necessary
• Ad-hoc-admin-tasks

The-successful-candidate-for-the-role-of Customer Service-Administrator-will:

• Have-previous-experience-within-a-role-that-included-lots-of-customer-service-and-administration-together-with-being-organised,-responsive,-and-comfortable-managing-day-to-day-service-desk-operations-in-a-fast-paced-environment
• Have-a-high-level-of-IT-proficiency-in-MS-Office

In-return-the-Service-Support-Administrator-will-receive-a-basic-salary-up-to28,000-plus-bonus,-Incentive-plan,-Pension,-Career-progression.

To-apply-for-the-job-click-apply-and-send-us-your-CV.