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Permanent

Assistant General Manager

Southwark
money-bag Negotiable
3839540BC4456CCB0D068B946E7DF0DA
Posted Yesterday

Join One of Londons Leading Restaurant GroupsAt

The Coal Shed London , part of the

Black Rock Restaurant Group , were known for fire-based cooking, premium British produce, and exceptional service. Now, we''re looking for an experienced and passionate

Assistant General Manager (AGM) to support the General Manager and help lead our team in one of Londons most exciting hospitality environments.About the RoleAs

Assistant General Manager , you will play a key role in driving the daily operations of the restaurant, supporting the leadership team and motivating staff to deliver unforgettable guest experiences. Youll be hands-on, energetic, and solutions-focusedsomeone who thrives in a high-quality, high-volume service environment.Youll act as a role model to the front-of-house team, support staff training and development, and take the lead in service, quality standards, and team engagement.In This Role Youll:Support the General Manager with day-to-day operations and overall team leadershipHelp drive performance, standards and service excellence across all FOH touchpointsMaintain responsibility for the overall strategic planning, development and success of the restaurant with the General Manager and Head Chef.Ensure all necessary and approved actions are taken to achieve both short and long- term goals / objectives.To achieve and maximize sales and profit targets as set by the General Manager.To ensure that adequate staffing levels are maintained and staff costs are within the weekly budget.To be responsible for the implementation of the companys money handling procedure and the timely and accurate banking of all monies within company guidelines.To ensure daily safe checks and end of night sales administration is completed accurately.Maintain responsibility for leading, inspiring and motivating the restaurant team to achieve stability, productivity and loyalty.Champion staff training, motivation and on-the-floor coachingManage rotas, floor plans, bookings, and guest feedbackDeliver commercial results through team leadership, guest satisfaction, and upsellingUphold Black Rock Restaurant Groups service values and brand standardsWhat We Offer in ReturnWe believe in investing in our people. Thats why we offer a

truly competitive pay package , a great professional environment, and opportunities for real growth within one of the UK''s most respected hospitality groups.As an Assistant General Manager, youll enjoy these benefits:A

truly competitive pay packageFree food and drinks on shiftTeam incentives, trips and rewards50%

staff discount at all our restaurants for you, your friends and familyAn extra days holiday every year for your first five yearsRefer a Friend scheme

earn moneyper successful hireCycle to Work schemeFlexible hours and shift patternsWhat Were Looking ForA confident, natural leader with

at least 2 years'' experience in a management role within a premium hospitality settingStrong operational and guest service skillsPassion for quality food, wine, and exceptional guest experiencesTo achieve and maximize sales and profit targets as set by the General Manager.To ensure that adequate staffing levels are maintained and staff costs are within the weekly budget.To be responsible for the implementation of the companys money handling procedure and the timely and accurate banking of all monies within company guidelines.To ensure daily safe checks and end of night sales administration is completed accurately.Contribute to the recruitment of new employees in the Kitchen and Restaurant.Deal with disciplinary issues and seek advice from HR where necessary.Excellent people management and communication skillsA calm and confident presence on the floor, especially during high-volume serviceWhy Join Us?By joining

Black Rock Restaurant Group , you become part of one of the UKs leading independent restaurant companies. We pride ourselves on recruiting passionate individuals who thrive in hospitality and love working as part of an established, close-knit team. With venues across Brighton and Londonincluding

The Salt Room, Burnt Orange, Tutto , and

The Coal Shed we offer excellent

progression opportunities across the group .If you want to be part of something special, and join the

friendliest team in town , wed love to hear from you.Apply NowReady to take your hospitality career to the next level? Click apply and lets talk!

TPBN1_UKCT

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