As a Claims Handler, you will be responsible for delivering exceptional customer service and managing client relationships. With your £500k delegated authority, you will have significant interaction with your clients, including regular meetings. Our client, a leading Insurance Broker, is expanding and seeking another Claims Handler to join their experienced and well-regarded team. You will work across various classes and be involved in all stages of the claims process, from first notification to settlement, collaborating closely with a major client. Your role will include working with your clients to establish the strategy and process for the notification, agreement, collection, and successful settlement of this claims portfolio. This is an excellent opportunity to leverage your claims knowledge for the benefit of your clients, within an environment that values your contribution. Our client supports hybrid working, allowing you to perform this role both from their Chelmsford office and your home on a weekly basis. As a successful Claims Handler, you will: Carefully handle the claims negotiation process with your client, underwriters and or their appointed legal representatives and or loss adjustersProactively anticipate and present to your client the best settlement solutionProvide recommendations on coverage to facilitate the settlement of claimsCo-ordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their ..... full job details .....