Working hours:

35 hoursDuration:

Permanent

Location: CheltenhamAbout the roleLansdown Insurance Brokers , who are proudly part of Benefact Group , are looking for a

Business Support Administrator to join our

Cheltenham

office.As a Business Support Administrator

your job will be toprovide exceptional administrative assistance to the Business Support team in order to maximise client satisfaction, maintain high retention levels and achieve income targets in support of the business strategy.Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK''s top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.

What you''ll be doing

Provide a proactive and responsive renewal service using best endeavours to retain clients at renewal.

Ensure all policy administration and communication with clients is dealt with in an accurate, professional and timely manner.Process and invite renewals.Provide professional support to colleagues, ensuring high levels of service.Completion of daily postal duties.What you''ll need to have

Chartered Insurance Institute Certificate in Insurance.Ability to work in a regulated, compliant and client focused environmentOrganised, resourceful, deadline driven and supportive of the wider teamQuality orientated with great attention to detailWhat makes you stand out

Chartered Insurance Institute Certificate in Insurance (or willing to work towards).What we offer

28 days annual leave plus bank holidaysYour birthday offGroup Personal PensionBonus schemeA holiday buy schemeAn array of health and wellbeing benefits, company cash plan, income protection and life assuranceEnhanced sick pay and parental leaveSupport and funding toward study and professional qualificationsPaid time off for volunteeringHear from the hiring manager

"We’re seeking a Business Support Administrator to join our growing business and work with ourBusiness Support team to continue to deliver exceptional results. If you’re looking for an opportunity to further your career in the Business insurance world, we’d love to hear from you."About usLansdown Insurance Brokers is an established property insurance broker with over 60 years’ experience of offering specialist products and advice for landlord, business and personal lines insurance.In 2014 we were purchased by SEIB Insurance Brokers and are now proudly part of the Benefact Group.Benefact Group

is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.*Directory of Social Change’s UK Guides to Company Giving 2017-26

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