Cloud Applications Analyst Location: Leicestershire /Hybrid (1 day per week in our office) Salary: £30,000 £37,000 DOEWe are looking for a Cloud Applications Support Analyst to join our clients Business Applications team, supporting a suite of business critical applications running on Microsoft technologies. This a great opportunity for someone with experience in Application Support looking to become an expert. The successful candidate will be trained up to take on senior responsibilities as the team evolves over the next 12 months. You will likely be in a role such as Applications Support, Business Application Support or Cloud Apps support already.The role You will: Support and maintain core business applications running on Windows Server and SQL ServerHandle BAU incidents and requests escalated from the service deskWork closely with Infrastructure, Networking and Modern Workplace teams acting as the glue between themTroubleshoot and resolve issues involving: o Windows Server application hosting o SQL Server backed applications o Active Directory / Entra ID integration o SSO and authenticationSupport and enhance line-of-business applications such as: o Sage o Primavera P6 o Exchequer o Other traditional Windows-hosted appsContribute to project work, for example: o Migrations of business critical services (e.g. enhanced file transfer platforms) o Upgrades, integrations and new application rollouts There is a mix of BAU and project work, with the expectation that you will ..... full job details .....