Senior Service Advisor

Senior Service Advisor Coulsdon (Croydon) 45,000 - 50,000 OTE per annumPlease note: To avoid disappointment, we can only consider applications from candidates who have a minimum of 2 years'' current Service Advisor experience within a Franchised Car Dealership. About the Role We are seeking an experienced and customer-focused Senior Service Advisor to join a well-established franchised car dealership in the Coulsdon area. This is an excellent opportunity for someone looking to take the next step in their automotive career within a supportive and professional environment. As the face of the service department, you will act as the key link between customers and the workshop, ensuring a seamless and high-quality service experience from start to finish. What We OfferCompetitive salary with realistic OTE of 45,000 - 50,000Industry-leading benefits packageAccess to Perks at Work discountsOngoing training and structured career development programmesClear progression opportunities within a stable and growing businessKey ResponsibilitiesDeliver exceptional customer service at all stages of the service journeyMeet and greet customers, accurately identifying their vehicle requirementsSchedule bookings via phone, online systems, and in-person enquiriesProvide clear and accurate cost estimates and service recommendationsKeep customers regularly updated on vehicle progress and timelinesLiaise closely with workshop technicians to ensure efficient workflowEnsure vehicles are completed on ..... full job details .....