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Company Description

Telefónica Tech

(part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UKandI hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data and AI, Enterprise Applications, Workplace Services and Cyber Security and Networking.

Values:

Open, Trusted and Bold

Trusted Partners:

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack and Inner Circle PartnerHPE: Platinum Partner – FY23 UKandI Solution Provider of the YearPalo Alto and Crowdstrike: part of our NextDefense Cyber Security PortfolioFortinet: Elite VIP Program – one of only 2 in the UKAWS: Advanced Solution and Managed Service Provider Program

Job Description

The role sits within the Managed Services function of the Data and AI practice. The delivery function develops and builds Data Platforms, Integrations, ML platforms etc for our clients – and Managed Services provides ongoing support and management once built and delivered.

We are looking to supplement our team with a Junior Data Engineer; to help monitor, triage incidents, and carry out small development works on the platforms we oversee.

You’ll be working, collaborating and socialising with your colleagues across all three of our offices in the UK, Bulgaria, and India. There will be a need to work outside of the normal office hours occasionally, but this can be remotely (from your home) and of course, this time will be recognised and rewarded.

We are looking for a dynamic individual with exceptional interpersonal skills who is passionate and eager to learn new skills. There will be regular contact with clients, so applicants must be comfortable discussing technical concepts in a clear and concise language.

Qualifications

As a Junior Data Engineer in the Managed Services team, your responsibilities will include the following:

Interacting regularly with the clients whose Data Platforms we support.Monitoring platform health, processing, incidents, and overall stability.Proactively responding to incidents and problems with the platforms we are supporting; investigating and resolving where possible and escalating more complex or ambiguous issues to the seniors on your team.Ensuring clients are regularly updated and informed about any incidents, progress, or blockers with incident resolution.Deepening your understanding of the platforms we support, the general Azure Data ecosystem, and platform design and architecture best practices and approaches in order to take more responsibility for improvements, development, and stability of data platforms.Maintain and update documentation with architecture details, common incidents and resolutions, and other useful information to ensure a smooth and professional service.Collaborate with other members of the Managed Service team at all levels, to develop your data skillset.

Experience and Skills

Experience or exposure to modern data platform technology, ideally cloud based (Azure preferable).Demonstrable exposure to Azure Data Factory, Databricks, Azure Synapse, Power BI, SQL Server – not necessarily from a work environment.Demonstrable understanding of SQL; querying,Strong record of organisation, proactivity and diligence – ideally in a customer facing environment.Attention to detail and a focus on continual improvementProblem solving and ability to identify both opportunities and issuesStrong ability to communicate (with strong written and spoken English) – experience leading meetings or sessions would be ideal.An understanding of appropriate communication styles for different client seniorities.Experience with Python (and pyspark/pandas/polars), or another programming language would be beneficial.

Differentiators

We would particularly like to see applicants who:

Can demonstrate a strong proactive attitude towards learning, developing, and improving their skillsets. We’re not looking for people who know everything, just people who are keen to learn!Have great interpersonal skills – so much of our day is interacting with clients, collaborating with team members, doing fun internal training sessions, and learning alongside the wider Data and AI practice.Have strong organisational skills. We have SLAs to meet, issues to debug, and clients to keep updated. We work in small teams supporting each client, and each team is generally self-organising.

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.Seniority level

Seniority level Entry levelEmployment type

Employment type Full-timeJob function

Job function Management and ManufacturingIndustries Software DevelopmentReferrals increase your chances of interviewing at Telefónica Tech (EN) by 2xGet notified about new Managed Services Consultant jobs in

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