Job Title: Helpdesk Administrator Location: Enfield Salary: 27,000 per annum Full-Time Permanent I''m currently recruiting for an experienced Helpdesk Administrator to join a well-established and growing organisation based in Enfield. This is an excellent opportunity for someone with strong coordination and planning experience who thrives in a fast-paced environment and enjoys being at the centre of operations.The Role:As Helpdesk Administrator, you will be responsible for managing incoming service requests, coordinating works, and ensuring engineers are effectively scheduled to meet client expectations and service level agreements.Key Responsibilities:Managing incoming calls and emails from clientsLogging jobs accurately onto the internal systemPlanning and scheduling engineers efficientlyMonitoring job progress and ensuring timely completionLiaising with contractors, suppliers, and internal teamsUpdating clients with progress reportsEnsuring all administrative records are kept up to dateAbout You:Previous experience in a Helpdesk, Service Desk, or Administrator roleStrong planning/scheduling experience is essentialExperience coordinating engineers or field-based staffExcellent organisational and multitasking skillsConfident communicator with strong customer service abilityProficient in Microsoft Office and job management systemsWhat''s on Offer: 27,000 salaryStable, permanent opportunitySupportive team environmentOpportunity to develop within a growing ..... full job details .....