Operations Director - Freight Forwarding Location: Daventry Salary: 100,000paAbout the Role We are seeking an operational and commercially astute Operations Director with proven experience working directly within a UK-based freight forwarding company. The successful candidate will have deep knowledge of air, sea, and road import/export operations, combined with full PandL responsibility. This senior leadership role will drive operational excellence, financial performance, and strategic growth at one of our key regional branches.Key Responsibilities:Provide decisive leadership and strategic oversight of branch operations.Manage and develop a high-performing team to ensure smooth multimodal freight forwarding processes across air, sea, and road.Take full ownership of PandL, safeguarding existing revenue while driving sustainable, profitable growth.Collaborate closely with the Operations Manager to coordinate daily activities and resolve operational issues.Prepare, review, and analyse monthly financial and operational reports in partnership with the Group Operations Director.Ensure full compliance with health and safety regulations, security protocols, and company policies.Monitor key performance indicators (KPIs) and implement initiatives to improve productivity, customer satisfaction, and cost efficiency.Cultivate and maintain strong relationships with customers, suppliers, and internal teams.Lead team performance management, including conducting Performance Development Plans ..... full job details .....