Job Title: Customer Account Team Leader Location: South Manchester, UK (Conveniently located near train station) Working Hours: Monday to Friday, 09:00 - 17:30 (37.5 hours per week) Salary: Competitive salary, plus discretionary annual bonus About Us We provide bridging finance solutions for residential, semi-commercial, and commercial properties. Our approach is highly personalized, looking at each case on its individual merits to ensure we meet our clients specific financial needs. As a fast-growing business, we are expanding into a nationwide bridging finance provider, with a goal to grow our loan book to £250m and lend £25m per month on average to investors, brokers, and property companies across the UK. Our Vision Our commitment to people, values, and relationships is at the heart of everything we do. This culture is central to our growth and will enable us to disrupt the industry as we continue to expand. Role Overview We are looking for a Customer Account Team Leader to lead our team in delivering exceptional customer experiences throughout the lifecycle of their loans. You will oversee your team''s efforts to ensure we deliver positive outcomes for our customers, even in challenging circumstances. Your leadership will be key to ensuring that both straightforward cases and more complex issues are managed effectively. Key Responsibilities: Leadership and Team Management: Lead, support, and develop your team to achieve the best possible outcomes for our customers. ..... full job details .....