Your New CompanyA high-growth DTC subscription brand is looking to hire a CRM Manager to take ownership of customer retention and lifecycle marketing during an exciting period of growth and investment.Your New RoleThis is an opportunity to rebuild and relaunch the CRM function from the ground up. Working closely with the Head of Growth, you''ll own the CRM strategy across email, SMS and customer lifecycle communications, taking activity in-house and establishing CRM as a key commercial growth channel.What You''ll Need to SucceedProven CRM experience within a DTC subscription or ecommerce businessStrong retention and lifecycle marketing expertiseExperience building or transforming CRM programmesAdvanced Klaviyo experience (essential)Strong segmentation, automation and testing experienceCommercial mindset with an analytical approachComfortable owning both strategy and executionAmbitious, proactive and highly autonomousWhat You''ll Get in Return£50,000 - £60,000 basic salaryOpportunity to build and lead a CRM functionFast-paced, entrepreneurial environmentClear opportunity to make a measurable impact on business growthWhat you need to do nowIf you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent ..... full job details .....