Solution Architect - Integration - Salesforce

SR2 are seeking an experienced Solution Architect to support a major customer loyalty and rewards transformation programme. The role will focus on defining the end-to-end architecture across a Salesforce-led ecosystem, customer identity services, enterprise integrations, APIs and mobile experiences.

You will operate within a complex multi-supplier environment, so strong senior stakeholder engagement, supplier management and the ability to drive architectural decisions will be essential.

Responsibilities

• Define and maintain the end-to-end solution architecture across the rewards portal and wider Salesforce ecosystem.
• Design integration patterns across Salesforce, customer identity, APIs, mobile applications and enterprise platforms.
• Translate business and technical requirements into scalable, resilient and maintainable solution designs.
• Define the architecture for SSO, customer identity integration and associated authentication journeys.
• Review and assure API designs, data flows, integration components and system dependencies.
• Support the design of mobile and in-app webview customer experiences.
• Produce architecture artefacts, solution options, design decisions and technical roadmaps.
• Coordinate suppliers, delivery partners and senior stakeholders to achieve alignment across the solution.

Required Experience

• Proven experience working as a Solution Architect on large-scale digital transformation programmes.
• Strong experience designing Salesforce integration architectures.
• Experience across Salesforce Loyalty Management, Data 360, Marketing Cloud, Privacy Centre, MuleSoft, Agentforce or Salesforce Shield.
• Strong understanding of enterprise APIs, integration patterns and middleware technologies.
• Experience with SSO, customer identity, authentication and federation standards.
• Experience designing mobile applications and in-app webview journeys.
• Strong senior stakeholder and supplier management experience within complex multi-vendor environments.