Application Support Manager / Systems Lead Greater Manchester - Hybrid Are you an experienced IT professional ready to lead the charge in transforming systems delivery and support within a collaborative, people-driven business? Do you thrive on building relationships, driving change, and ensuring technology truly serves the people who use it? If so, then this could be the perfect opportunity for you! About the Role We re looking for a passionate Application Support Manager / Systems Lead to take ownership of our client s diverse business applications portfolio. You ll lead a high-performing team of Application Support and Development professionals while working closely with project teams, business stakeholders, and key suppliers to deliver real impact across the organisation. This role is all about leading with confidence, fostering strong relationships both internally and externally, and being the go-to expert for system improvements, delivery and support. What You ll Be Doing Oversee all application and systems support, development, testing, and delivery Lead and mentor the Application Support and Development Team Build trusted partnerships with internal stakeholders and external suppliers, negotiating SLAs and managing product roadmaps Drive continuous improvement across systems and user experience through agile, structured change processes Support large-scale projects and system transformations with hands-on expertise and strategic input Take ownership of system ..... full job details .....