Administrative and Secretarial Support Officer - Hospital Social Work Team ( Mater Hospital) Band: 3 Location: Cross-site (including cover as required) Hours: Full-time 9am until 5pm , Rate of pay - 12.75 per hourAre you highly organised, efficient, and passionate about supporting services that make a difference to people''s lives? We''re looking for an enthusiastic Administrative and Secretarial Support Officer to join our Hospital Social Work Team, working closely with the Community Discharge Team to ensure smooth and effective service delivery across our hospital sites.About the Role As part of a busy and supportive team, you will provide high-quality administrative and secretarial assistance to help ensure patients receive timely, coordinated care. You will play a key part in managing information, maintaining accurate records, and supporting colleagues in their day-to-day work.Main ResponsibilitiesProvide efficient administrative, IT, and statistical support under the guidance of the Admin Lead.Process referrals and daily admission lists in line with agreed protocols, updating relevant hospital systems, including Encompass.Maintain accurate patient records, ensuring timely registration and discharge data entry.Support reporting and statistical returns through diligent data entry and database maintenance (Excel and other systems).Handle mail, telephone, and other enquiries professionally, ensuring effective messaging and follow-up.Service team meetings by preparing ..... full job details .....