Aftersales Advisor
We are recruiting on behalf of our client for a highly skilled Aftersales Services Executive to join their dynamic team at a state-of-the-art facility in Brent Cross, North West London. This is an excellent opportunity for an experienced automotive professional seeking to advance their career within a reputable and expanding dealership. Benefits of the Aftersales Services Executive role include: Competitive basic salary ranging from £30,000 to £35,000, dependent on experience Monday to Friday work pattern, 8:30 am - 5:30 pm Alternate Saturdays, 9:00 am - 1:00 pm Access to a modern 17,000 sq ft facility Opportunity to work with desirable vehicles and leading automotive brands Engagement with a pioneering franchise offering growth prospects within a progressive team Duties of the Aftersales Services Executive include: Managing client relationships by providing a professional and welcoming experience Handling client enquiries via telephone, email, and in person Coordinating servicing, maintenance, and repair bookings from initial consultation through to completion Providing clients with clear, timely updates on vehicle progress Building trusted relationships with clients, ensuring high levels of customer satisfaction Managing workshop communications, liaising with technicians regarding vehicle requirements Preparing and maintaining job cards, estimates, and relevant documentation Coordinating parts requirements, tracking parts availability and delivery Assisting with ..... full job details .....
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