FandB Assistant Manager
Job Title: FandB Assistant ManagerLocation: One of the most renowned hotels in LondonSalary: 36,000 per year + Tronc + KPI-based Bonus SchemeJob Type: Full-time, PermanentHours: 45 hours per week (flexible)One of London''s most iconic hotels, known for delivering exceptional guest experiences is looking for an enthusiastic FandB Assistant Manager to join the team and help them to maintain their reputation for excellence.Key Responsibilities:Service:Manage a 100-seat cocktail bar and an 80-seat fine dining restaurant, ensuring smooth operations at all times.Organize and oversee events, from intimate gatherings to large corporate meetings and weddings (up to 250 people).Deputize for the FandB Manager during their absence, taking charge of the daily FandB operations.Ensure all customer complaints are resolved efficiently and courteously, maintaining the highest standards of service.Monitor guest satisfaction, using reputation tools like Tripadvisor to track feedback and focus on continuous improvement.Work closely with other departments to ensure seamless event execution.Ensure accurate accident reporting and compliance with health and safety standards.Financial and Stock Control:Monitor and adhere to the budget for Food, Beverage, and Payroll, liaising with the Finance department for forecasting.Assist with monthly inventory checks to ensure accurate stock records (including FOH supplies like napkins, straws, and more).Oversee petty cash handling and ensure proper ..... full job details .....
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