OverviewD365 Development and Support Lead

£78,000 + Permanent Benefits

Flexible working - 2X a week on-site (London)

An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and provide user support to these same applications. You will work closely with suppliers, partners and line manager to deliver solutions to meet business requirements.

Responsibilities

Dynamics D365 CE Configuration and Customisation (Build and configure workflows, automations, plugins, APIs, and integrations)

Power Platform (Power Automate, Power Apps, Dataverse, PowerBI)

Integrate Azure services (Logic Apps, API Management)

Dynamics 365 integration using KingswaySoft

Data Migration using Kingsway Soft

ITIL experience and qualifications

Visual Studio 2019 or higher

CI/CD

Version control and branching methodologies using GIT

Application integration using SOAP web services and REST APIs

OWASP Top 10 security framework

Agile and SCRUM

Experience in 3rd line support across CRM applications

Qualifications and Skills

Experience with Dynamics 365 Customer Engagement configuration and customization

Strong knowledge of the Power Platform and related services

Experience with Azure service integration and API management

Familiarity with KingswaySoft data integration and migration tools

Understanding of ITIL practices

Proficiency with development tools and methodologies (Visual Studio, CI/CD, Git)

Experience with web services (SOAP/REST) and secure coding practices

Knowledge of secure coding standards (OWASP Top 10)

Agile/SCRUM experience

3rd line support experience for CRM applications

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