Customer Service Administrator

Daresbury, Warrington

-1314 per hour (Depending on experience)

ASAP - 4 Weeks (possibly be extended)

Monday-Friday

8.30am-5pm (1hr Lunch)

Are you an organised and enthusiastic individual with a knack for customer service? Our client, a well-renowned property developer, is looking for an experienced Customer Service Administrator to join their vibrant team in Warrington! If you''re ready to make a positive impact and thrive in a dynamic environment, we want to hear from you!

As a Customer Service Administrator, your role will involve a range of exciting responsibilities including:

• Handling telephone queries and accurately recording information in the database.
• Overseeing the Customer Service System to ensure new items are entered, progress is updated and completed items are removed.
• Assisting the Customer Service Department with corrective work management.
• Coordinating with customers and contractors for timely work completion, with confirmations via phone/email.
• Monitoring daily to ensure subcontractors meet customer satisfaction standards.
• General finance tasks.
• Managing general administration to ensure a smoothly functioning office, including maintaining tidy paperwork and accurate filing.
• Producing reports from the Customer Service System.

What We''re Looking For:

• Previous experience in customer service administration or a similar role.
• Strong organisational skills with keen attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using customer service systems and databases.
• Ability to work collaboratively and manage multiple tasks efficiently.

How to Apply:
To apply, please submit your CV outlining your relevant experience.

Don''t miss out on this fantastic opportunity to advance your career while making a difference in customer service.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.