Director of Resident Services

Job Title: Director of Resident ServicesLocation: Blackheath with two days a month at Beckenham site (potential to work from home 1 day per week)Salary: 90,000 per annumJob Type: Permanent / Full timeBudgetary Control: YesDBS Disclosure: EnhancedMorden College is an almshouse charity that provides a supportive and enriching community for over 250 older people living in almshouse accommodation across two sites in Blackheath and Beckenham, as well as within our small Care Home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when neededAbout the roleYou''ll lead care quality and service delivery, shaping the resident experience from application through daily life. You''ll drive initiatives that support independent living, working with the property team to future-proof homes through tech and accessibilityAbout youInspirational leadership: a track record of building and developing high-performing teams. Effective communication, recognition, mentorship and development, and building a collaborative environmentProven ability to engage residents, stakeholders, and partners in meaningful collaborationA values-driven approach, demonstrating warmth, authenticity, reliability, and accountabilityStrategic thinking with experience delivering impactful services, building community culture, ensuring operational excellence, and strengthening partnershipsStrong financial acumen including experience with ..... full job details .....
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