Position: Reverse Flow Logistics Administrator Location: Chertsey Salary: 12 Months Mat Cover Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of a Reverse Flow Logistics Administrator As a Reverse Flow Logistics Administrator, you will be responsible for executing reverse logistics return processing and supporting administrative tasks across UK and Ireland operations. This role involves liaising with both internal teams and external customers to ensure returns are processed in line with company policy, from initial collection through to warehouse acceptance or rejection. You will also work closely with the Finance team to support credit and debit processes related to returns. Responsibilities of a Reverse Flow Logistics Administrator • Raise technical return collections for retail customers via internal systems • Ensure all returns are processed in line with company return policies and guidelines • Coordinate and liaise with logistics service providers (LSPs) and retailers to organise collections • Monitor returns through to completion, including warehouse acceptance or rejection • Resolve discrepancies between warehouse, logistics providers and customers • Manage customer accounts to ensure accurate processing of credits and debits • Work closely with the Finance team to resolve return-related queries • Investigate and resolve proof of delivery (POD) queries for rejected stock • Raise commercial returns for failed deliveries and logistics errors • Support ..... full job details .....