Job Title: Scheduler / Planner Salary - £16.50 per hour Umbrella rateLocation: Ealing, W5Contract: Temp to PermHours: 8am-5pm, Mon-Fri - OFFICE BASED.The Repairs Scheduler will have day to day responsibility for scheduling repairs, communal works and other works in a busy housing office. The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes and procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail and maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs ..... full job details .....