Business Support Administrator

Overview
Lansdown Insurance Brokers , part of the
Benefact Group , is hiring a
Business Support Administrator
to join the Cheltenham office. The role provides administrative support to the Business Support team to maximise client satisfaction, maintain high retention levels and help achieve income targets in line with the business strategy.Working hours:
35 hoursDuration:
PermanentLocation:
CheltenhamResponsibilities
Provide a proactive and responsive renewal service using best endeavours to retain clients at renewal.Ensure all policy administration and communications with clients are dealt with in an accurate, professional and timely manner.Process and invite renewals.Provide professional support to colleagues, ensuring high levels of service.Completion of daily postal duties.What You\''ll Need To Have
Chartered Insurance Institute Certificate in Insurance.Ability to work in a regulated, compliant and client focused environment.Organised, resourceful, deadline driven and supportive of the wider team.Quality oriented with great attention to detail.What Makes You Stand Out
Chartered Insurance Institute Certificate in Insurance (or willing to work towards).What We Offer
28 days annual leave plus bank holidaysYour birthday offGroup Personal PensionBonus schemeA holiday buy schemeAn array of health and wellbeing benefits, company cash plan, income protection and life assuranceEnhanced sick pay and parental leaveSupport and funding toward study and professional qualificationsPaid time off for volunteeringAbout Us
Lansdown Insurance Brokers
is an established property insurance broker with over 60 years’ experience offering specialist products and advice for landlord, business and personal lines insurance. In 2014 we were purchased by SEIB Insurance Brokers and are now proudly part of the
Benefact Group .Benefact Group
is a unique international financial services group owned by a charity; we have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.If you need any additional support during the recruitment process, then please let us know.
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