Enterprise Customer Success Employee Relations HR Technology Strategic and Value-add Account Relationships Help Some of the UK''s Biggest Employers Transform Employee Relations Do you enjoy building trusted relationships with senior HR leaders and helping organisations navigate complex employee relations challenges? Are you CIPD Level 5 qualified or above, with 5+ years'' experience across employee relations, HR or people advisory, and have a strong understanding of UK employment law and the commercial instinct to spot opportunities to create greater customer value? Do you have experience growing customer relationships and ARR through strategic upselling and cross-selling, ideally within B2B SaaS or professional services? Looking for a role where you can influence strategic HR conversations, strengthen long-term partnerships and help enterprise organisations get the very best from their HR technology and advisory services? We''re looking for 2x experienced Customer Success Managers to become a trusted strategic partner to some of the UK''s best-known employers. The Role at a Glance ER / HR Customer Success Manager Remote Working Occasional Travel to our Ellesmere Port, Cheshire office and Client Sites £50,454 - £65,454 37.5 Hours per Week Flexible Working Between 8:00am-7:00pm Monday-Friday Reporting to: Head of Customer Success Pedigree: UK''s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Currys, Wickes, Network Rail, ..... full job details .....