Service Desk Administrator
Service Desk AdministratorPermanentUxbridge/Hybrid working after probation£30,000This is a brilliant opportunity for a candidate with supreme office administration/customer service experience, ideally working with Engineers. Working for a business who have a fantastic company culture and is highly supportive, you will work in the Customer Care Team taking calls regarding Engineer attendance. This role sits within the company s service team so candidates will need to have excellent telephone manner and 5 customer service skills, as well as strong data entry skills. Role requirements: Respond to emails received in the service inboxCreating quotesClosing service reportsCreating and managing returnsManage stock adjustmentsCreating contractsLogging calls for Engineers attendance Candidate requirements: Strong customer service skillsGood data entry skillsHighly organised and able to work in a fast-paced environmentWorking knowledge of Salesforce and MS Excel would be advantageous What You Need to Do Now:If this sounds like the role for you, don t wait - apply today with your up-to-date CV!If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.A ..... full job details .....
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