Outbound Customer Service Advisor This is primarily an outbound function, contacting customers and network to facilitate resolution of any recalls, safety issues or pre-and post-sale activity. In return, we offer a salary of up to £27,000.Full-time, permanent role,shift requirements will fall within our opening hours ofMonday - Friday 08:00 - 18:00Flexible hybrid working hours offered after successful probationGenerous paid holiday allowance, plus public holidaysWe''re looking for individuals with:Ability to deal with challenging customers and dealers to reach positive outcomesPrevious automotive experience preferredExcellent verbal and written communication skills, with an ability to explain information clearly and with confidenceAbility to manage own time and workload effectively and efficientlyExcellent attention to detailHigh levels of empathy, and ability to put yourself in the customer''s shoesProficient skills with MS Office, and an understanding of CRM systems and practices would be beneficial.Drive, motivation and are enthusiastic to go above and beyond to always delight your customers.We believe that our talented, passionate employees deserve to feel valued, so we provide a great working environment, free parking, complimentary tea and coffee, a fabulous subsidised onsite restaurant, exciting team events, and access to experience our amazing products.With an Annual Bonus based on company performance.What you''ll do Represent this luxury product, championing a ..... full job details .....