We are currently recruiting for a Day Concierge to work in our residential development based in Hounslow (TW3). You will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have.You''ll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful.You''ll be the first and primary point of contact for residents when it comes to any support they need at the place they call home.Ideally, you''ll have all or most of the experience we''re asking for:Previous experience within the hospitality industry, preferably within a similar roleSignificant experience providing exemplary levels of customer serviceExperience in managing contractors and building works within a busy developmentAwareness of general fire, health and safety and securityProven ability to and handle confidential information with professionalism and discretionResponsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk.Assist the residents, guests and visitors when required.Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.Be ..... full job details .....