Job Title: Housing OfficerLocation: HarlowSalary: 36,124 - 37,938 per annumJob type: Full Time, permanentWorking hours: 37.5 per week (banking 30 minutes per week to be used towards the shut down between Christmas and New Year)Are you a motivated professional looking for an opportunity to make a positive difference to the lives of Harlow tenants and their families?We are looking to recruit three Housing Officers to work full-time on permanent contracts.Harlow Council is on a mission to transform Harlow''s housing. As a Housing Officer you will work as part of a team responsible for management of the councils housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for the people and property service delivery of areas such as:Dealing with breaches of tenancy conditions.Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour.Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arisingDealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies.Assisting residents with enquiries regarding their tenancies and leases and providing support where required.Engaging with customers and encouraging their involvement in decisions relating to the Housing Service.The post ..... full job details .....