Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving. Our client is a well established manufacturer, providing quality products to their customers throughout the UK. Key Responsibilities: Create CAD drawings for CNC cutting and press knives Interpret and produce technical drawings Provide product guidance and solve technical issues Support contractors and customers on-site (ad hoc) Respond to technical enquiries and assist day-to-day operations Lead RandD projects including reverse engineering, testing and trials Attend trade shows and meetings to offer technical input Interpret UK/European standards and Building Regulations Collaborate with procurement on material specs Generate product guarantees and check drawings Support lab testing and packaging development Organise drop testing and create technical documentation For this Technical Support Engineer role, the successful candidate will have: Strong AutoCAD and Solidworks skills and technical drawing experience Engineering degree or equivalent Good understanding of manufacturing processes Ability to communicate clearly with internal and external stakeholders Flexible approach and willingness to get stuck in across departments Working hours: Monday to Thursday 08:45-17:00 Friday 08:30-16:30 Benefits: ..... full job details .....