Shift Leader

Caffè NeroChelsea, South West LondonPermanentFull-timeApplication deadline: 19 hours agoJoin Caffè Nero as a Shift Leader. We pride ourselves on our people, who make us unique. If you enjoy providing excellent customer service, working in a supportive team, and are eager to learn and grow, this role is perfect for you. As a Shift Leader, you''ll assist in managing the store, leading the team, ensuring high standards of coffee and food, and delivering outstanding service. Previous supervisory experience is preferred but not essential — we welcome all enthusiastic applicants.What you can expect:

Comprehensive training — no prior experience needed!Opportunities for career advancement and personal development.Unlimited free handmade drinks and up to 75% off food and packaged drinks during your shifts.50% off all handmade drinks and 40% off other items when off shift.Recommend A Friend Scheme — earn up to £750 for successful referrals.Recognition for length of service.Access to our benefits platform with discounts, rewards, and offers.Additional earning opportunity through ''Nero 90'' incentive — earn an extra 15p per hour if your store achieves high customer satisfaction scores.Why choose us?

At Caffè Nero, you''ll join a caring, supportive, and friendly team — including colleagues, loyal customers, and your community. Enjoy delivering excellent service and having fun, with events like pizza nights, Caffè Nero Club parties, and Barista of the Year. The starting pay for Shift Leaders in this location is £12.26 per hour, increasing to £12.41 with service. If you have a positive attitude, high energy, and enjoy engaging with customers, we''d love to hear from you. At Caffè Nero, you can truly be yourself.

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