Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Senior Communications SpecialistIntroduction

We are seeking a dynamic Senior Communications Specialist to join Expedia’s B2B Communications team. In this role, you’ll create high-impact messaging — translating complex business updates into clear, compelling communications that are critical to helping our Partner succeed. In collaboration with cross-functional teams, from creation to execution, you’ll own the communications workstream delivering messages that are clear, concise, informative and that reinforce our brand reputation in a trusted marketplace.

This is a unique opportunity to apply your communications expertise in a fast-paced, operationally focused environment where clarity and consistency are key.

Responsibilities

Collaborate with cross-functional teams—including Product, Legal, and Compliance—to ensure all customer-facing communications are clear, cohesive, aligned with business goals and adhere to brand standards.

Create clear, concise, and well-structured communications, including policy updates, procedures, guidelines, and Partner notifications.

Write, edit, and publish communications and content for our global Partner audiences with distribution across digital platforms.

Execute communication projects in alignment with timelines, task prioritization, and stakeholder coordination.

Ensure all communications align with Expedia’s brand voice, tone, and visual identity, and are optimized for usability and discoverability.

Leverage data and customer feedback to evaluate communication effectiveness and continuously improve communication strategy. Familiarity with performance metrics and data-driven decision-making.

Experience and Qualifications

Skilled in writing for digital platforms, localization, and self-service environments.

Comfortable working in a fast-paced, globally distributed organization.

Experienced in managing multiple projects with minimal oversight.

A collaborative team player with strong interpersonal and stakeholder management skills.

Able to work independently, adapt quickly to changing priorities, and deliver high-quality content under tight deadlines.

Bachelor’s degree in Communications, Journalism, English, Marketing, or a related field (or equivalent experience).

5+ years of experience in communications or technical writing.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team. The accommodation request process is available for assistance.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group''s family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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