Duration - 6 monthsThe main purpose of this role is to contact B2B customers (business customers).Key Day-to-Day ResponsibilitiesCustomer Outreach: Proactively contact business customers to explain the need for the equipment replacement. Contact will be primarily via telephone or email.Customer Engagement: You may need to contact customers several times to encourage them to interact and agree to the replacement.Handover/Scheduling: Once the customer agrees to the replacement, you will pass the details to someone else who will schedule the service.Customer Experience: Maintain a customer-facing approach. Since the replacement is necessary for the customer''s services to work, there should not be any complaints. QualificationsAt least 1 - 3 years'' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multitask, organize, and prioritize ..... full job details .....