Senior Account Manager

Overview
We have a great career opportunity for a Senior Account Manager to join a print and communications company. You will be responsible for the customer service activities relating to a number of key clients; upholding and developing the client relationships and ensuring consistent quality of work produced. You will have one main goal to focus on, the delivery of world-class customer service based on measurable key performance indicators and quality control.Responsibilities
Liaising with clients on existing, and forthcoming projects, including planning and development to complete projects within the client time scales and to the quality levels expected.Oversee and input client briefs accurately to optimise production.Liaise between the client and the production team to ensure all information is correctly interpreted.Represent the company, developing relationships with all relevant departments.Qualifications
Several years of experience in a client-facing role within the print industry.Broad technical knowledge of various printing processes.Good interpersonal and client service skills.Administrative and financial efficiency.Effective prioritisation of projects and ability to cope under pressure.Note: This position has now been filled, but the information remains for suitable vacancies. For related opportunities, please contact our recruitment team for similar roles.
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