OverviewNSC Global is currently looking for a Desktop Support Engineer to join our growing company.NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK. Please review our website at www.nscglobal.comfor more information on our organization.Responsibilities

Provide repair on standard Laptop and Desktop (Dell)(Panasonic)Provide Troubleshooting and repair of IOS devices (Apple)Provide the repair and reimage of field DevicesStock a working inventory for break/fix swap-outsProvide vehicle mounting services, including installation work and incremental expansions of vehicles concerning field-based equipmentConsult with the applicable third-party supplier and update the vehicle kits’ electronics and power components to reflect retired models and their replacementsProvide lifecycle management of services on the code blue Devices field support installationsProvide lifecycle management of services on the AVLS (Modem) Devices, configurations, and testing for field support installationsProvide the necessary testing process to ensure the new model operates with the field application as needed and provide findings confidentially as related to AVLS (GPS Locations) and Drive-Cam videos and photosProvide the modem activation and deactivationService Recipients and ServicesTake reasonable care over specialized tools to ensure they are not lost, stolen, or brokenUpdate the ticket with the asset management data, as appropriateUpdate and close the ticketQualifications

Must have a minimum of 5 years of experience in a Desktop Support positionMust have a relevant IT qualification.Must be ready and willing to commit to continuous education, certification, and self-improvement

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