A distinctive opportunity to work in a modern masterpiece hotel in Belgravia awaits youAt The Emory, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.The EmoryEach suite and studio at the hotel is a modern masterpiece, created by a collection of the worlds leading interior and architectural designers. From exceptional contemporary dishes curated from chef Jean-Georges Vongerichten in abc kitchens to panoramic views of London and striking decor in The Emory Rooftop Bar. Spearheaded by world-leading experts, Surrenne is a new paradigm of wellbeing with four floors of immersive health, fitness and beauty services.Who strives here?We believe the truest luxury is time well spent. Hence our service philosophy is as seamless as possible so our guests can enjoy the most while staying with us. You are warm and friendly, and enjoying being creative in providing extraordinary guest services. You like to think from guests perspective what they might need before they even ask you. And you aim for creating those magical memories for them. We anticipate you have previous work experience in a luxury hotel environment.The Emory ExperienceYou will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating.Main duties and responsibilitiesEnsure guest experience is optimum through focusing on product quality and innovation, service knowledge and execution and atmosphere through housekeeping and maintenanceEnsure that hygiene in back areas of the bar is top standard at all times.Ensure the safe, correct and economic use of the Bar equipment.Uphold and maintain standards at all times in line with the department standard of procedures.Ensure that an excellent level of customer service is maintained at all times.Ensure that the Weights and Measures Act is strictly adhered to.Ensure current licensing laws are strictly adhered to.Ensure that Management is kept well informed of any problems/queries that have risen.Carry out any reasonable request as directed by Management.Assist guests in any type of reasonable request within the organisation capacities.Have in depth knowledge of Classic cocktails and theyre history.Have in depth knowledge of all signature drinks.Serve and prepare drinks with appropriate garnish.Be responsible for taking payments of the items sold.Complete daily cleaning duties and sign off the cleaning checklist before the end of each shiftTo keep in touch with industry trends and ensure that the bars at The Emory product are in line/ahead ofCarry out training sessions with the teamRecord all breakages and wastages through our systemsDevise unique and innovative cocktails for the menuCarry out the end of day banking when requiredCarry out the requisition process when requiredLook at procedures and processes within the operation that can be improved or simplifiedTake responsibility of the bar in the Manager/Assistant Managers absenceTo consistently deliver Emory standards and LQA Standards in all aspects of service deliveryHere at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:Financial StabilityExcellent salary package.Family Friendly company policies, including enhanced Maternity and Paternity Pay.Holiday allowance increase after 3 and 5 years of service.Travel Season Ticket Loans.Pension Scheme*.Salary Sacrifice.Holiday Trading.Retail Discount.Health and Wellbeing SupportSubsidised monthly Podiatrist and Masseuse treatments.Flu vaccination vouchers*.Eye test vouchers and contributions towards glasses*.A dedicated team of Mental Health First Aiders and 24-hour colleague assistance helpline.On and off-site Occupational Health Service.Death in Service salary contribution.Various wellbeing activities focused on mental and physical health.A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.Cycle to Work.Wellbeing and Social Champions.Volunteering opportunities.Recognition and Career DevelopmentReferral Scheme Introduce a Star where you can earn up to £1,500*.Instant colleague recognition and award programme with generous prizes.Colleague of the month nominations with generous prizes.Additional paid day off to celebrate your Birthday.Internal transfer and promotion opportunities.In-house training and development team with a strong focus on career progression and personal growth.Long service awards.Memorable experiencesPreferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.50% Food and Beverage discount* across the Maybourne.Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)Wedding and Baby gifts.Retirement functions.*Terms and conditions apply to all benefits.Eligibility:In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Brought to you by Maybourne, situated in Belgravia, The Emory is a modern masterpiece where the truest luxury is time well spent.

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