Permanent

Complaints Handler

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CarFinance 247

Job Description

The Case Handler is responsible for managing customer complaints from initial assignment through to final resolution, ensuring outcomes are fair, timely, and aligned with regulatory expectations. The role requires a multi-skilled and strategic operator who can manage a broad range of complaint types while balancing customer outcomes, business cost, and compliance.
£28,000 - £30,000 (DOE)
Monday -...