Temporary Customer Service Advisor

Job Title: Customer Service Advisor Location: Portslade, Brighton Contract: Temporary for two weeks Start Date: Monday, 16th November Pay Rate: 12.71 Hours: 6 hours per day, 5 days a week, although can be flexible if someone can only work 4 days. Start times would be between 9am and 10am, so shifts will be either 9am-3pm, 9.30am-3.30pm or 10am-4pm.The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date.Key responsibilities include:Making outbound calls using provided scriptsCollecting and accurately recording service and pricing informationUpdating existing records and identifying discrepancies in dataReviewing and documenting differences between current data and information provided over the phoneMaintaining a high level of attention to detail and consistency throughout all tasksWhat we''re looking for:Previous experience in a customer service role within an office environmentConfident and professional telephone mannerStrong attention to detail with accurate data entry skillsReliable and able to commit to the full duration of the assignmentAble to commute reliably to the office location (no parking available on site)This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to ..... full job details .....