Contract

ServiceNow Architect (TSOM)

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Syntax Consultancy Ltd

Job Description

ServiceNow Architect (TSOM) London (Hybrid) 6 Month Contract £550/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract in London (Hybrid). Must have strong Telecommunications Service Operations Management (TSOM) experience. Hybrid Working 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £550/day (Outside IR35). Working with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in November / December 2026. ServiceNow Architect with strong Telecommunications Service Operations Management (TSOM) experience. Leading the design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery + custom applications. Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers), ServiceNow scripting (JavaScript, Glide, Flow Designer) + ServiceNow data models. Acting as the technical authority on ServiceNow architecture, strategy, roadmaps, design, implementation, governance + best practice. Ensuring ServiceNow platform scalability, security, performance + integration with other enterprise systems. Providing technical leadership in solution design workshops, architecture reviews + governance boards. Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA). ..... full job details .....