Duty Manager

Duty ManagerJob Type: Casual, shift-basedLocation: Cambridge, CB11, with travel across local sites as requiredSalary: 28,598 - 31,022 equivalent salary scaleReed are delighted to be working with an amazing organisation who are in need of a Duty Manager to join a busy community leisure and sports centre environment. This Duty Manager position is ideal for someone who can lead operational shifts, motivate staff, maintain high standards of safety and cleanliness and deliver an excellent customer experience. The Duty Manager will also support day-to-day centre operations, respond to incidents professionally and help ensure facilities run efficiently and safely.Day-to-day of the roleLead operational shifts and ensure the centre is run efficiently, effectively and safely at all times.Open and secure the building, carrying out daily operational checks and responding to emergencies or incidents where needed.Supervise and organise operational staff, ensuring duties are completed to a high standard.Maintain excellent customer service and deal with complaints, concerns and accidents in a calm and professional manner.Monitor cleanliness, presentation and general maintenance, reporting any repair issues promptly.Support reception, administration, financial record-keeping and promotional activity across the centre.Carry out health and safety checks, complete relevant documentation and ensure compliance with operational procedures.Assist with activity supervision, fitness suite inductions ..... full job details .....