Customer Liaison Officer

Customer Liaison Officer Customer Liaison Officer Northallerton 31,238.09 per annum Full-time 37 hours per week / Permanent We have a permanent opportunity for a Customer Liaison Officer to support the Mechanical and Electrical team in delivering our programmes of work to Deliver our planned mechanical and electrical programmes, ensuring individual customer needs are identified and a bespoke service is offered to those requiring it. The Role At Broadacres we rely on our people to make the biggest impact on our communities. If you enjoy variety and working with customers to ensure they receive a great customer experience, then you''re right for us. You''ll be on hand to liaise with customers affected by any changes, offering practical help to ensure that they can manage with any work completed. With a customer-focused approach, you''ll carry out satisfaction surveys, highlighting any continuous areas of improvement to ensure that we always strive for the best. In this varied role, you''ll obtain access for planned works, inspections and surveys, ensuring good practice is followed and legal compliance is always maintained. You''ll be the first point of contact during improvement programmes, as we work to deliver our upgrade programmes in our customers'' homes and provide valuable support when required to the electrical/ heating team leaders and the Mechanical and Electrical Manager. You will have: Experience in a customer advice/administration role Experience working ..... full job details .....