Resident Liaison Officer

Resident Liaison Officer North London 35,000 - 40,000 + Package Are you an experienced Resident Liaison Officer looking to join a specialist contractor delivering essential fire safety and cladding remediation projects across North London? Due to continued growth and a strong pipeline of secured works, our client is seeking an enthusiastic and customer-focused Resident Liaison Officer to act as the key point of contact between residents, site teams and clients throughout the delivery of major refurbishment and building safety projects. This is an excellent opportunity to join a reputable specialist contractor delivering complex external envelope, cladding replacement and fire remediation schemes on occupied residential developments. The Role As Resident Liaison Officer, you will be responsible for maintaining positive relationships with residents, ensuring they remain well-informed and supported throughout the construction process. Working closely with site management teams, client representatives and residents, you will help minimise disruption and ensure a positive customer experience on projects ranging from 1m to 20m+ in value. Key Responsibilities Acting as the primary point of contact for residents throughout the project lifecycle Producing and distributing resident communications, newsletters and programme updates Arranging and attending resident meetings, consultation events and drop-in sessions Managing access arrangements and coordinating appointments with ..... full job details .....