Learning and Development Support Officer

6-month Initial Contact Birmingham Based - hybrid work patternWe are looking for an organised and detail-focused Learning and Development Support Officer to join the City Operations team within the Council.This is a varied role supporting the Learning and Development (LandD) function, with a particular focus on training coordination, Excel, Power BI, dashboards and reporting.Key ResponsibilitiesSupporting the coordination and administration of Learning and Development activities.Scheduling training sessions and managing training calendars and bookings.Preparing, updating and organising training materials and learning resources.Using Microsoft Excel to maintain training records, trackers, reports and data.Supporting the creation, maintenance and updating of Power BI dashboards.Producing and maintaining LandD dashboards and management information to track training activity, attendance and completion.Reviewing data to ensure information held within reports and dashboards is accurate and up to date.Liaising with a wide range of stakeholders across the Council, including managers, trainers and employees.Providing general administrative support across the LandD function.Skills and ExperienceWe are looking for someone who has:Strong Microsoft Excel skills, including confidence working with spreadsheets, data and reporting.Experience using Power BI and working with dashboards.Strong data management and reporting skills.Excellent attention to detail and accuracy.Strong organisational ..... full job details .....